HOW TO WIN FRIENDS AND INFLUENCE PEOPLE Part2Principle1 – Dale Carnegie
Part 2 – WAYS TO MAKE PEOPLE LIKE YOU
Principle 1; Become genuinely interested in other people.
By instinct, you can make more friends by being interested in other people compared to trying to get other people interested on you. Yet most people live their lives trying so hard to make people get interested in them. And this doesn’t work. People are only interested in themselves. Although it might look like they are interested in you, get to the root of it all, people are only interested in themselves, including you and I. Try record your phone conversation today and you’ll notice the word ‘I’ is the most often used. When you see a group photograph that you’re in, whose picture do you first look out for? When you walk past a mirror reflecting other things including you, who or what do you focus the most attention on?
By being genuinely interested, one can win the attention and time and cooperation of even the most sought-after person. If we want to make friends, let’s put ourselves out to do things for other people— things that require time, energy, unselfishness and thoughtfulness. If we want to make friends, let’s greet people with animation and enthusiasm. When somebody calls you on the telephone use the same psychology. Say “Hello” in tones that bespeak how pleased YOU are to have the person call. Many companies train their telephone operators to greet all callers in a tone of voice that radiates interest and enthusiasm. The caller feels the company is concerned about them. Let’s remember that when we answer the telephone tomorrow.
Showing genuine interest in people does not only apply to personal relationships but also in business. Be genuinely interested in your customers, both current and potential and you’ll stand a great chance of having them glued to you. I think it can also be rephrased as ‘customers first.’
If you want others to like you, if you want to develop real friendships, if you want to help others at the same time as you help yourself, keep this principle in mind; become genuinely interested in other people.